This has been a hot topic here at Smith for the past few months as we consider who should have one of the 45 coveted Marketing Cloud Licenses. To figure out which option for...
It’s that time of year, again! I hope you didn’t forget that Salesforce has 3 releases per year: Winter, Spring, & Summer! They don’t do any releases in the Fall because of DreamForce <–...
That’s right…. Marketing Cloud is fully functional, up and running, connected to Salesforce, …. it’s LIVE! This is exciting news, as the need for an enterprise marketing automation solution was big! Now that you know...
Greetings from Germany, Salesforce Users! As I write this blog 4,000 miles from the safety and security of my office, I am reminded of the responsibility we have to be smart about how we...
Have you heard about Salesforce Community Cloud? There’s been a lot of chatter over the years here at Smith about the potential use cases and populations we might be able to roll out such...
… is a big deal. Why? Because there is a brew-tiful prize at the end of every badge competition until you complete the entire Trailmix, and you’ll become a trailblazing superstar! You can...
That’s right, we’re in that odd place watching the cherry blossoms bloom while our weather apps call for more snow. I warned that Winter was coming… but I was just kidding, now I’m for...
Beginning on May 25, 2018, the General Data Protection Regulation (GDPR) takes effect. What the heck is GDPR? It’s a new “landmark” privacy law that expands the privacy rights of EU citizens. It impacts...
It’s Sunday night, and I’ve had exactly two days to recover from another amazing Salesforce Higher Ed Summit. The event kicked-off on Wednesday following a brief snowstorm at the Gaylord in National Harbor co-hosted...
There has been a lot of chatter around Smith the past year about our future transition to HEDA (Higher Education Data Architecture). I know this transition has been long awaited for many of you,...
