To: Smith Community
From: Office of Smith IT Service Desk
Smith IT finished restoring impacted services last night and normal service has been resumed. If you experience any IT issues this morning please make sure that you have restarted your computer from yesterday and if the issue still persists please contact the Smith IT Service Desk on 301 405 2269 or via email@example.com so we can investigate further.
Thank you for your patience through this outage.
New Equipment in 12 VMH Classrooms
Aug 1 Room 2509
Aug 8 Room 2505
Aug 15 Room 2505
Aug 22 Room 2511
Aug 29 Room 2505
If you feel that individual training will assist your needs better, we request that you submit a ticket to firstname.lastname@example.org. Within your request please advise your available times so that we can assign an available staff member for your training.
Change #1 – Draft State:
Set your home page changes with Draft State:
Change #2 – Conversations (Inbox)
Notice from campus SLIC:
UMD customers who have downloaded Adobe Creative Suite 6 (CS6) or Adobe Acrobat from TERPware may be experiencing problems with licensing keys. The TERPware CS6 packages and Acrobat downloads had licensing keys that expired on June 1, 2014. The Division of IT is working with Adobe to resolve the licensing issues. New downloads will be available on TERPware soon.
In the meantime, UMD community members can use Adobe programs through Adobe Creative Cloud App subscriptions available through TERPware. Using Creative Cloud Apps will be a more permanent solution to the licensing issue, as Adobe is moving away from individual downloadable programs to a cloud app system overall.
Information on how to redeem subscriptions for individual faculty, staff, and students is available at http://kb.umd.edu/198547.
The Division of IT is also working on an Creative Cloud package for computer lab and shared-user environments.
If you have any questions, please contact the Help Desk at 301.405.1500.
Adobe Creative Suite 6 and Adobe Acrobat 11 software applications are affected by license issues. System administrators are working to resolve the issue. As an alternative, you may use Adobe Creative Cloud.
Changes on how you access your Smoogle account beginning Wednesdsay May 28th, 2014
Office of Smith IT
Today, there has been an increase in the number of phishing email attacks sent to campus e-mail accounts. Those are the messages that try to convince you to click on a link and enter your ID and password into a fake university website.
Here is a review of our standard warning about phishing attempts:
The Division of Information Technology has become aware of mailings some portion of the University of Maryland population has received, ostensibly from system support staff, with subjects such as “UMD Mail Alert Notice”. These emails ask for you to click on a link and provide your Directory ID and password. DO NOT do this!
These spam emails are an attempt (called “phishing”) by someone to gain access to personal information which they should not have. The “From:” address is forged (or “spoofed”), and may or may not be an actual email address, but is not where the email actually originated. Targeted versions of phishing have been termed “spear phishing”.
Users who have recently replied to such emails should change their university password immediately.
For more information about phishing attempts, see this article: kb.umd.edu/6509
This is interesting research on how more is retained when scribbling notes by hand rather than typing them:
I remember writing being listed as one of the ways people learn from an old education class way back in the dark ages, but we didn’t have laptops to take notes on when I took that education class. Now I won’t feel so out of date when I take a pad and pencil to a meeting for notes!
Be a student in an online course. MOOC on designing a blended course begins April 21:
A Faculty Focus Article on “Looking for Flippable Moments”
Food for thought – good quick read: