When: April 24, 2015
Adele H. Stamp Union
Learn More: http://blog.umd.edu/itlconference/
To: Smith Community
From: Office of Smith IT
This is a notice to advise you of a Network Outage that will occur between 6am Friday, February 28th and will last until 7am. During this outage the Division of IT will be replacing and upgrading network equipment that connects Van Munching Hall to the rest of the campus network (and then to the internet).
During this outage you may experience difficulties connecting to the network services such as file server, printing, websites, applications, the internet etc.
Please direct any questions to the Office of Smith IT Service Desk at helpme@rhsmith.umd.edu or 301-405-2269.
We apologize for any inconvenience that the outage may cause. If you experience any difficulties after 7am on Friday morning, please restart your computer first and then contact the Service Desk if you still have an IT issue.
Office of Smith IT
To: Smith Community
From: Office of Smith IT
This is a notice to advise you of the upcoming Server Maintenance Outage that will occur at 2am EST Friday, February 13th and last until 7am Friday, February 13th. During this outage many of the Smith servers will be getting patched with the latest Security and Critical Updates that Microsoft and various vendors have released. All Smith School services will be affected due to reboots that are required when the patches are installed. The Active Directory File Server, all Lotus servers and Smith Apps/Citrix servers will also be restarted.
The following services will be effected during the outage:
Smith Apps
Lab/Classroom PCs
Active Directory File Server (K and O Drives)
Application Databases that run from Lotus Domino
vSmith virtual desktops
TMS
Roomview
FusionRV
DOIT Microsoft SQL server
DOIT Linux Server
EMS
Websites
We apologize for any inconvenience that the outage may cause.
To: Smith Community
From: Office of Smith IT
This is a notice to advise you of a short Server Maintenance Outage that will occur at 11pm EST Tuesday, January 20th and will last for 90 minutes. During this outage an upgrade will be performed on the Smith Active Directory File & Print server (K: and O: drives) that will require a reboot of the server.
The following services will be effected during the outage:
Active Directory File Server (K and O Drives)
We apologize for any inconvenience that the outage may cause.
The Division of Information Technology has posted the following information regarding a scheduled outage of many University IT services:
Starting at 7 a.m. on Saturday, December 27, 2014 and ending by 7 a.m. on Sunday, December 28, 2014, there will be an outage of many university IT services. During the outage, the Division of IT will perform an annual disaster recovery test, as required by the State Office of Legislative Audits.
The test will result in a significant outage of IT systems and services. However, the following systems will NOT be impacted and will remain in service during the testing:
— Data (including wireless) and voice network and Internet access from campus locations
— Exchange email and calendar system serving faculty, staff, and many grad students
— TERPmail student email
— University website (however, some services accessed via the website will not be working)
— Systems operating out of college and department IT facilities
— University Directory login services for systems operating out of college and department IT facilities
If you have any questions, please contact the Help Desk at 301.405.1500.
We appreciate your patience and cooperation as we strive to provide safe and effective campus computer services.
Have you ever been subjected to the ‘thread that just won’t die!’? If you’re part of a long message conversation that isn’t relevant, you can mute the conversation to keep all future additions out of your inbox.
How muting works
- Open Smoogle.
- Open or select the conversation.
- Click the More button above your messages.
- Select Mute.
You can also use the keyboard shortcut m to quickly mute conversations.
When you mute a conversation, new messages added to the conversation bypass your inbox so that the conversation stays archived.
Muted conversations will only pop back into your inbox ready for your attention if a new message in the conversation is addressed to you and no one else, or if you’re added to the “To” or “Cc” line in a new message.
Any relevant filters you have set up will still be applied to muted messages.
How to find a muted thread
If you need to find a muted conversation, or if you accidentally muted a thread, don’t worry. Muted messages are not marked as read, and are still searchable. You can type is:muted into your Gmail search box to find all muted conversations.
How to unmute a thread
If you no longer want a conversation to be muted, there are two ways to unmute it so that future messages will be delivered to your inbox:
- Select the conversation, click the More button and select Unmute.
- Click the X on the “Muted” label.
To: Smith Community
From: Office of Smith IT Service Desk
As reported yesterday evening, the network connectivity issues in Van Munching Hall have been fixed. The failed Division of IT network switch has been routed around and knock on effects remediated.
Smith IT finished restoring impacted services last night and normal service has been resumed. If you experience any IT issues this morning please make sure that you have restarted your computer from yesterday and if the issue still persists please contact the Smith IT Service Desk on 301 405 2269 or via helpme@rhsmith.umd.edu so we can investigate further.
We will be continuing our dialogue with the Division of IT to investigate the underlying cause of the failure in their redundant networking infrastructure, so as to help to prevent similar issues in the future.
Thank you for your patience through this outage.
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