Office of Smith IT Eye on IT

AWS failure affects many services on the East Coast

Canvas/ELMs, Panopto, Qualtrics and a great deal more (Netflix, Adobe, Reddit included) were taken offline when Amazon Web Services (AWS) failed on much of the east coast this afternoon.  Here’s an article in Computerworld...

Connections to ELMs and Panopto down

Amazon Web Services is currently experiencing what appears to be a large-scale networking issue that has impacted Instructure along with many other companies.  This is impacting Panopto and possibly Qualtrics too. We are working...

Panopto update – new browsers required

Update your browsers and your flash if you have any trouble viewing or creating video with Panopto.  The newest version uses HTML5 for playback. All UMD Panopto users are reminded that they have to...

Canvas login issues

Many were receiving an error when logging into Canvas this morning.  They got an error – an “incorrect password” message even though the password they used was correct.  Canvas was never ‘down’, but the...

Student Canvas reminders

Welcome to the Spring 2017 term! Here are a few reminders of the actions you may need to take to ensure a smooth start to your use of ELMS this semester. If you can’t...